Furniture Audit System

Privacy Policy

Last Updated: 11/01/2024

Introduction

We, at Furniture Audit Systems Sdn. Bhd. (referred to as the "Company", “we”, "our" or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or access our website at furnitureauditsys.com and its subdomains (the “Website“), and applies to mobile application (collectively, the “Mobile App”).
We would like you to understand that in connection with your commercial dealings with us, it is necessary for us to collect and process data about yourself and/or your business entity. Please read this Privacy Statement carefully to understand our practices regarding your personal data and how we will treat it.

For the purpose of this Privacy Statement, the term “personal data” shall refer to any information that relates directly or indirectly to an individual, from which the said individual may be identified, and shall include sensitive personal data and expressions of opinion about any individual. Sensitive personal data may include information such as physical or mental health or medical conditions, political opinions, religious or other similar beliefs, commission or alleged commission of any offence.

You may choose whether or not to provide your personal data to us, including sensitive personal data. By providing your personal data to us and/or using our Services, App and Website, you consent to our collection, use and disclosure of your personal data in accordance with this Privacy Statement.

Information we collect and receive

We may collect and receive personal information from you in the following situations:

When you visit our website.
When you register for an account with us (“Account”).
When you perform the user verification process.
When you choose to connect your Account with an external third-party service or application, such as Facebook, YouTube, etc.
When you use the associated features, functions and services accessible from the Website or Mobile App as described in the Terms and Conditions (collectively, referred to as the "Services"), for example, by creating listings, interacting with other users through our chatroom, or transacting with other users.
If you contact us, for example, with a query, for feedback or to report a problem.
When you interact with us offline or through an external third party.

You are under no obligation to provide the information to us. However, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.

By providing us with any information relating to a third party (e.g., information of your spouse, children, parents, dependents, and/or employees), you represent to us that you have validly obtained the consent of the third party to provide us with their information for the respective purposes.

The personal information that we collect and receive from you, may include, but is not limited to the following (please note that not all Services collect all the listed information below):

Account credentials such as username.
Profile information such as, name, gender, mailing address, email address, profile photo, mobile number, date of birth
Information required for enlisting and engaging services and to help you with your experience such as credit or debit card details, bank account, NRIC/National ID equivalent, qualification, address, mobile number.
Location information such as last known location, engagement location.
Any other information disclosed by you in any of the above-mentioned methods and/or through the use our platform.
Aggregate data collected through the use of our platform.
Any communications between you and other users of our platform.

Use of Information/Data

We may use the information collected and received from you for the following purposes and any other purposes which we notify you of at the time of obtaining your consent:

To verify your identity and occupation, update our records and generally maintain your Account with us.
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
Develop, operate, improve, deliver and maintain our Services.
To process transactions.
To communicate with you in relation to the Services via different channels (eg. by phone, email, chatroom, etc.).
To process or resolve any dispute arising from or in connection with engagement of services within the platform, in accordance with our Data Protection Policy.
To detect or monitor any frauds or other prohibited content, businesses or activities.
To allow us to better service you in responding to your customer service queries and/or requests as well as to resolve any complaints.
To facilitate, confirm and/or provide updates or notifications in relation to any transactions.
Conduct surveys and analysis on how our platform is used and how we can improve them.
To administer a contest, promotion, or other site feature.
To send periodic emails regarding our Services.
To prevent and detect fraud and abuse in order to protect the security of our users and others.
To comply with our contractual and legal obligations, including anti-money laundering and anti-terrorism financing, Know-Your-Customer (KYC), and other legal obligations. We strive to make our Services safe, secure and compliant, and the collection and use of personal data in this regard is critical to this effort.

Disclosure of Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Security of Your Personal Information

We strive to maintain the safety of your personal information. Any payment transactions will be encrypted secured through SSL (Secure Socket Layer) technology. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you access your personal information, we offer the use of a secure server.

Unfortunately, no internet-based service is completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent any unauthorised access.

It is important that you protect against unauthorised access of your account and information by keeping your account and relevant credentials secure. We recommend using a unique password for your Account that is not used for other online accounts. Be sure to sign off when finished using a shared computer, devices and applications.

Cookies and Similar Technologies

We may use use cookies and similar technologies in order to distinguish you from other users of our Website, to provide a better experience when you browse our Website, and to improve the Website’s performance and usefulness. The use of cookies and similar technologies is standard across websites and applications through which information is collected about your online activities.

A cookie is a small data file that websites place on your hard drive when you visit. A cookie file can contain information such as a user ID that tracks the pages you have visited within that site. The cookies on this website are primarily used to recognize that a user has visited the website previously and to track user traffic patterns.

Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy, from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons. Y-Cucumber encourages users to periodically review this policy to be informed on how we protect, use, collect and store your data/information. Continued use of our platform shall constitute your acceptance and acknowledgement to be bound by the terms of the updated Privacy Policy.

Contacting Us

If you have any queries about this Privacy Statement or would like to exercise your rights as set out herein, please contact our Data Privacy focal at support@furnitureauditsys.com.

Privacy Policy

Introduction

You may choose whether or not to provide your personal data to us, including sensitive personal data. By providing your personal data to us and/or using our Services, App and Website, you consent to our collection, use and disclosure of your personal data in accordance with this Privacy Statement.

Information we collect and receive

We may collect and receive personal information from you in the following situations:

When you visit our website.

When you register for an account with us (“Account”).

When you perform the user verification process.

When you choose to connect your Account with an external third-party service or application, such as Facebook, YouTube, etc.

If you contact us, for example, with a query, for feedback or to report a problem.

When you interact with us offline or through an external third party.

You are under no obligation to provide the information to us. However, if you choose to withhold the information or to revoke permission for us to receive the information, we may be unable to provide certain aspects of our Services to you.

By providing us with any information relating to a third party (e.g., information of your spouse, children, parents, dependents, and/or employees), you represent to us that you have validly obtained the consent of the third party to provide us with their information for the respective purposes.

The personal information that we collect and receive from you, may include, but is not limited to the following (please note that not all Services collect all the listed information below):

Account credentials such as username.

Profile information such as, name, gender, mailing address, email address, profile photo, mobile number, date of birth

Information required for enlisting and engaging services and to help you with your experience such as credit or debit card details, bank account, NRIC/National ID equivalent, qualification, address, mobile number.

Location information such as last known location, engagement location.

Any other information disclosed by you in any of the above-mentioned methods and/or through the use our platform.

Aggregate data collected through the use of our platform.

Any communications between you and other users of our platform.

Use of Information/Data

We may use the information collected and received from you for the following purposes and any other purposes which we notify you of at the time of obtaining your consent:

To verify your identity and occupation, update our records and generally maintain your Account with us.

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

Develop, operate, improve, deliver and maintain our Services.

To process transactions.

To communicate with you in relation to the Services via different channels (eg. by phone, email, chatroom, etc.).

To process or resolve any dispute arising from or in connection with engagement of services within the platform, in accordance with our Data Protection Policy.

To detect or monitor any frauds or other prohibited content, businesses or activities.

To allow us to better service you in responding to your customer service queries and/or requests as well as to resolve any complaints.

To facilitate, confirm and/or provide updates or notifications in relation to any transactions.

Conduct surveys and analysis on how our platform is used and how we can improve them.

To administer a contest, promotion, or other site feature.

To send periodic emails regarding our Services.

To prevent and detect fraud and abuse in order to protect the security of our users and others.

Disclosure of Information

Security of Your Personal Information

Cookies and Similar Technologies

Changes to this Privacy Policy

Contacting Us

If you have any queries about this Privacy Statement or would like to exercise your rights as set out herein, please contact our Data Privacy focal at support@furnitureauditsys.com.